Villa Massis

• Dry cleaning/laundry service
• Mountain biking nearby
• Proposal/romance packages available
• Lockers available
• Outdoor furniture
• Fully fenced
• Coworking spaces
• Free WiFi
• Designated smoking areas
• Well-lit path to entrance
• Upper floors accessible by stairs only
• Garden
• Picnic area
• Tours/ticket assistance
• Airport transportation (surcharge)
• Private picnics
• Couples/private dining
• Wheelchair accessible – no
• Luggage storage
• Handrails in stairways
• Handrails in hallways
• Breakfast available (surcharge)
• Barbecue grill(s)
• Spa services on site
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Hiking/biking trails nearby
• Laundry facilities
• Free self parking
• Concierge services

Check In

3:00 PM

Check Out

11:00 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 50 at check-out.

Fees

You'll be asked to pay the following charges at the property:

• Service fee: 10 percent

We have included all charges provided to us by the property.

• Breakfast fee: between USD 20 and USD 30 for adults, USD 15 and USD 20 for children (approximately)
• Airport shuttle fee: USD 225 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: USD 0 (one-way), (up to 17 years old)
• Pet fee: USD 150 per pet, per stay
• Housekeeping fee: USD 60.00 per stay
• Laundry fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• On-site PCR COVID-19 testing is available for a USD 75 fee; reservations are required for on-site testing.
• This property affirms that it follows the cleaning and disinfection practices of Tourism Gold Standard (Belize).
• This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global); COVID-19 Guidelines (CDC); WELL Health-Safety Rating (IWBI).