About

Near Harbor Bay Ferry Terminal

Located in Batam, Swiss-Belhotel Harbour Bay - CHSE Certified is in the business district, within a 10-minute drive of Harbor Bay Ferry Terminal and Nagoya Hill Mall. This hotel is 5.3 mi (8.5 km) from Batam Centre Ferry Terminal and 2.1 mi (3.4 km) from Grand Batam Mall.

Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Enjoy Chinese cuisine at Chinese Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 179 air-conditioned rooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Harbor Bay Ferry Terminal - 0.8 km / 0.5 mi
Nagoya Hill Mall - 1.9 km / 1.2 mi
Grand Batam Mall - 2.9 km / 1.8 mi
BCS Mall - 3.3 km / 2.1 mi
Maha Vihara Duta Maitreya Buddhist Temple - 6.1 km / 3.8 mi
Batam Center Shopping Area - 8.4 km / 5.2 mi
Batam Centre - 8.5 km / 5.3 mi
Batam Centre Ferry Terminal - 8.5 km / 5.3 mi
Mega Mall - 9.2 km / 5.7 mi
Batam Polytechnic - 9.3 km / 5.8 mi
Kepri Mall - 11.5 km / 7.1 mi
Mega Legenda - 12 km / 7.5 mi
Drak Bike Park - 12.2 km / 7.6 mi
Sekupang Ferry Terminal - 16.2 km / 10.1 mi
Masjid Sultan Mahmud Riayat Syah - 23.8 km / 14.8 mi

The preferred airport for Swiss-Belhotel Harbour Bay - CHSE Certified is Batam Batu Besar (BTH-Hang Nadim) - 17.4 km / 10.8 mi

Amenities

Dry cleaning/laundry service
Distance from property (meters) - 50
Free long-term parking
Carport
Proposal/romance packages available
Free parking nearby
Swimming pool
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of poolside bars - 1
Number of outdoor pools - 1
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Airport transportation - pickup (surcharge)
Free shopping center shuttle
Airport transportation (surcharge)
Wheelchair-accessible lounge
Distance from property (ft) - 164
Wheelchair-accessible on-site restaurant
Handrails in stairways
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair-accessible concierge desk
Street parking
Meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Garden
Free newspapers in lobby
Wedding services
Area shuttle (surcharge)
Off-street parking
Couples/private dining
Luggage storage
Business center
24-hour front desk
Number of restaurants - 2
Spa services on site
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Snack bar/deli
Sauna
Free self parking
Terrace
ATM/banking
Concierge services

Guest Reviews

Check in and important information

Check In

2:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Fees

You'll be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We have included all charges provided to us by the property.

Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
Airport shuttle fee: IDR 205000 per vehicle
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: IDR 405000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Pool access available from 7:00 AM to 9:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.