• Gift shops or newsstand
• Dry cleaning/laundry service
• Shopping on site
• Proposal/romance packages available
• Pool umbrellas
• Number of meeting rooms - 18
• Conference space size (meters) - 414
• Limo or town car service available
• Free WiFi
• Number of bars/lounges - 2
• Designated smoking areas
• Number of poolside bars - 1
• Number of outdoor pools - 1
• Assistive listening devices available
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Internet access - wireless
• Tours/ticket assistance
• Accessible bathroom
• Multilingual staff
• Conference center
• Breakfast available (surcharge)
• Coffee/tea in common areas
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Mountain biking nearby
• Wheelchair accessible (may have limitations)
• Ballroom
• Express check-in
• Garden
• Picnic area
• Internet access in public areas - high speed
• Wedding services
• Shopping mall on site
• Private picnics
• Luggage storage
• Express check-out
• Porter/bellhop
• Business center
• 24-hour front desk
• Number of restaurants - 1
• Safe-deposit box at front desk
• Snack bar/deli
• Hiking/biking trails nearby
• Children's pool
• Conference space
• Self parking (surcharge)
• Valet parking (surcharge)
• Computer station
• Terrace
• ATM/banking
• Wheelchair accessible path of travel
• Pool sun loungers
• Conference space size (feet) - 4456
• Concierge services
• 24-hour business center
• Fence around pool

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

You'll be asked to pay the following charges at the property:

• Deposit: AUD 100 per night

We have included all charges provided to us by the property.

• Fee for buffet breakfast: AUD 35 for adults and AUD 17.50 for children (approximately)
• Self parking fee: AUD 20.00 per day
• Valet parking fee: AUD 25.00 per day
• Late check-out fee: AUD 65 (subject to availability)
• Rollaway bed fee: AUD 60.0 per night
• Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 6:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).