• Dry cleaning/laundry service
• Wheelchair accessible (may have limitations)
• Ballroom
• Number of meeting rooms - 1
• Free WiFi
• Number of bars/lounges - 1
• Garden
• In-room accessibility
• Tours/ticket assistance
• Accessible bathroom
• Area shuttle (surcharge)
• Airport transportation (surcharge)
• Luggage storage
• Business center
• 24-hour front desk
• Breakfast available (surcharge)
• Number of restaurants - 1
• Spa services on site
• Turkish bath/Hammam
• Safe-deposit box at front desk
• Smoke-free property
• Snack bar/deli
• Laundry facilities
• Sauna
• Steam room
• Fitness facilities
• Conference space
• Terrace
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Fee for continental breakfast: COP 15.000 for adults and COP 13.000 for children (approximately)
• Airport shuttle fee: COP 70000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).