• Gift shops or newsstand
• Dry cleaning/laundry service
• Long-term parking (surcharge)
• Free RV, bus, truck parking
• Proposal/romance packages available
• Parking (limited spaces)
• Number of meeting rooms - 8
• Coworking spaces
• Conference space size (meters) - 1500
• Free WiFi
• Number of bars/lounges - 1
• Bicycle parking available
• Designated smoking areas
• Number of spa tubs - 2
• Number of poolside bars - 1
• Number of outdoor pools - 1
• Bicycle tour information
• Number of indoor pools - 1
• In-room accessibility
• Wheelchair accessible parking
• Shuttle for bicycles available
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Free airport transportation - pickup
• Fireplace in lobby
• Free buffet breakfast
• Wheelchair-accessible lounge
• Wheelchair-accessible on-site restaurant
• Free breakfast
• Visual alarms in hallways
• Multilingual staff
• Handrails in stairways
• Handrails in hallways
• Conference center
• Wheelchairs available on site
• Secured bicycle storage
• Daily
• Wheelchair-accessible meeting spaces/business center
• Barbecue grill(s)
• Turkish bath/Hammam
• Coffee/tea in common areas
• Laundry facilities
• Elevator
• Fitness facilities
• Bicycle rentals on site
• Secured parking
• Secured parking
• Uncovered parking
• Wheelchair accessible (may have limitations)
• Wheelchair-accessible van parking
• Dog exercise area
• Uncovered parking
• Karaoke
• Wheelchair-accessible registration desk
• Television in common areas
• Wheelchair-accessible fitness center
• Wheelchair-accessible public washroom
• Arcade/game room
• Spa treatment room(s)
• Well-lit path to entrance
• Garden
• Internet access in public areas - high speed
• Stair-free path to entrance
• Free newspapers in lobby
• Full-service spa
• Wedding services
• 24-hour health club
• Private picnics
• Couples/private dining
• Luggage storage
• Children's games
• Billiards or pool table
• 24-hour front desk
• Library
• Number of restaurants - 2
• Spa services on site
• Safe-deposit box at front desk
• Snack bar/deli
• Children's pool
• Sauna
• Steam room
• Free self parking
• Conference space
• Hair salon
• Computer station
• Terrace
• Wheelchair accessible path of travel
• Pool sun loungers
• Conference space size (feet) - 16146
• 24-hour business center
• Fence around pool

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Tax ID - 1790834670001
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

• Uncovered extended parking fee: USD 5 per night
• Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 10:00 AM to 5:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).