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Ratua Island Resort and Spa

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Hi, I'm Yasmin.

If you have any questions, feel free to ask me.

1800 096 632

About

By the ocean

With a stay at Ratua Island Resort and Spa in Ratua Island, you'll be on the waterfront, and 18.4 mi (29.5 km) from Riri Blue Hole. This 5-star hotel is within the region of Unity Park and Luganville Market.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Grab a bite at Yacht Club, a beachfront restaurant which features a bar/lounge and an ocean view. Quench your thirst with your favorite drink at the beach bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Make yourself at home in one of the 16 guestrooms featuring minibars. Rooms have private patios. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Riri Blue Hole - 29.5 km / 18.4 mi

Amenities
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Beach umbrellas
  • Babysitting or childcare (surcharge)
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Arcade/game room
  • Spa treatment room(s)
  • Designated smoking areas
  • Marina on site
  • Number of beach bars - 1
  • Garden
  • Picnic area
  • Full-service spa
  • Wedding services
  • Tours/ticket assistance
  • Beach towels
  • Supervised childcare/activities (surcharge)
  • Free buffet breakfast
  • Beach shuttle (surcharge)
  • Airport transportation (surcharge)
  • On private beach
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Billiards or pool table
  • Multilingual staff
  • Front desk (limited hours)
  • Library
  • Number of restaurants - 1
  • Daily
  • Barbecue grill(s)
  • Spa services on site
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Terrace
  • Concierge services
Guest Reviews
Check in and important information
Check In
2:00 PM
Check Out
12:00 PM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: VUV 5000 (roundtrip)
  • Airport shuttle transfer per child: VUV 3000 (roundtrip), (from 5 to 11 years old)
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We have included all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.

  • Airport shuttle fee: VUV 5000 per person (roundtrip)
  • Airport shuttle fee per child: VUV 3000 (roundtrip), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

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Location
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Luganville
Ratua Island,
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