• Gift shops or newsstand
• Dry cleaning/laundry service
• Proposal/romance packages available
• Number of meeting rooms - 3
• Conference space size (meters) - 190
• Swimming pool
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Number of poolside bars - 1
• Number of indoor pools - 4
• Number of swim-up bars - 1
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Free buffet breakfast
• Airport transportation (surcharge)
• Free breakfast
• Conference center
• Daily
• Barbecue grill(s)
• Turkish bath/Hammam
• Number of coffee shops/cafes - 1
• Laundry facilities
• Fitness facilities
• Wine release events
• Mountain biking nearby
• Ballroom
• Reception hall
• Television in common areas
• Health club
• Spa treatment room(s)
• Garden
• Picnic area
• Free newspapers in lobby
• Wedding services
• Area shuttle (surcharge)
• Couples/private dining
• Luggage storage
• Business center
• 24-hour front desk
• Library
• Number of restaurants - 1
• Spa services on site
• Safe-deposit box at front desk
• Snack bar/deli
• Steam room
• Free self parking
• Conference space
• Computer station
• Terrace
• Wheelchair accessible path of travel
• Conference space size (feet) - 2045
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

• Crib (infant bed) fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-out is available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).