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Platinum Service Suite at The Face

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Hi, I'm Yasmin.

If you have any questions, feel free to ask me.

1800 096 632

Superior Apartment, 1 Bedroom

$1189 RRP
$337 per night

Over your 3 Nights stay
You'll save $178.34

  • 1 King Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,011

3 Nights
For 2 people

Save 15%

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Executive Apartment, 2 Bedrooms

$1827 RRP
$518 per night

Over your 3 Nights stay
You'll save $274.02

  • 1 King Bed and 1 Twin Futon
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,553

3 Nights
For 2 people

Save 15%

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Family Apartment, 2 Bedrooms

$2039 RRP
$578 per night

Over your 3 Nights stay
You'll save $305.91

  • 1 King Bed and 1 Queen Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,733

3 Nights
For 2 people

Save 15%

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Deluxe Apartment, 3 Bedrooms

$3244 RRP
$919 per night

Over your 3 Nights stay
You'll save $486.63

  • 1 King Bed and 2 Queen Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$2,758

3 Nights
For 2 people

Save 15%

Need help booking?
Call 1800 096 632

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM will result in a 100% penalty of the stay charges and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

Near Petronas Twin Towers

With a stay at Platinum Service Suite at The Face, you'll be centrally located in Kuala Lumpur, a 2-minute drive from Petronas Twin Towers and 5 minutes from Pavilion Kuala Lumpur. This 4-star hotel is 0.8 mi (1.2 km) from Suria KLCC Shopping Centre and 1.9 mi (3 km) from Berjaya Times Square.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and electric kettles, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Kuala Lumpur Forest Eco Park - 0.4 km / 0.2 mi
Masjid Jamek Kampung Bahru Mosque - 0.9 km / 0.6 mi
Maju Junction Mall - 1 km / 0.6 mi
Petronas Twin Towers - 1.2 km / 0.7 mi
Suria KLCC Shopping Centre - 1.2 km / 0.7 mi
SOGO - 1.3 km / 0.8 mi
KLCC Park - 1.4 km / 0.8 mi
Masjid India - 1.4 km / 0.9 mi
Kuala Lumpur Convention Centre - 1.5 km / 0.9 mi
Kuala Lumpur Tower - 1.6 km / 1 mi
Chow Kit Night Market - 1.6 km / 1 mi
Changkat Bukit Bintang - 1.6 km / 1 mi
DBKL City Theatre - 1.7 km / 1 mi
Lot 10 Shopping Centre - 1.7 km / 1.1 mi
Pavilion Kuala Lumpur - 1.7 km / 1.1 mi

The nearest airports are:
Kuala Lumpur International Airport (KUL) - 59.4 km / 36.9 mi
Subang (SZB-Sultan Abdul Aziz Shah) - 29.6 km / 18.4 mi

Amenities
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Parking (limited spaces)
  • Wheelchair-accessible path to elevator
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Well-lit path to entrance
  • Roll-in shower
  • Luggage storage
  • Grocery/convenience store
  • Library
  • Number of restaurants - 1
  • Designated smoking areas (fines apply)
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Fitness facilities
  • Access to nearby outdoor pool
Guest Reviews
Check in and important information
Check In
3:00 PM
Check Out
12:00 PM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.


Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 500 per accommodation, per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.



  • Futon bed fee: MYR 50 per day
  • In-room safe fee: MYR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Image Gallery
Location
View Map

THE FACE SUITES, PLATINUM,1020
Kuala Lumpur,
50250

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