• Wheelchair accessible (may have limitations)
• Beach umbrellas
• Television in common areas
• Free WiFi
• Spa treatment room(s)
• Designated smoking areas
• Garden
• Picnic area
• Roll-in shower
• Wedding services
• Tours/ticket assistance
• Accessible bathroom
• Beach towels
• Free area shuttle
• Free cooked-to-order breakfast
• Airport transportation (surcharge)
• On private beach
• Couples/private dining
• Luggage storage
• Free breakfast
• Multilingual staff
• Front desk (limited hours)
• Number of restaurants - 1
• Daily
• Barbecue grill(s)
• Spa services on site
• Safe-deposit box at front desk
• Snack bar/deli
• Laundry facilities
• Beach sun loungers
• Terrace
• Concierge services

Check In

3:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed additional fee covers one-way boat transfer fees for guests ages 11-17.

Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. All guests (including children) must email a copy of their passport to the property prior to arrival. Check-in instructions are provided by the property after the ID information is received. The additional fee (payable at the property) covers mandatory one-way boat transfer fees for guests ages 11-17.

Fees

You'll be asked to pay the following charges at the property:

• Deposit: USD 150.0 per stay
• A tax is imposed by the city: USD 6.00 per person, per night
• Tourism fee: USD 3 per person, per night
• Boat transfer per adult: USD 60 (one-way)
• Boat transfer per child: USD 30 (one-way), (from 3 to 10 years old)
• Additional fee for children (from 11 years old to 17 years old): USD 60 per person, per stay

We have included all charges provided to us by the property.

• Airport shuttle fee: USD 60.00 per person (one-way)
• Airport shuttle fee per child: USD 30.00 (one-way), (from 3 to 10 years old)
• Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).