About

Near Queenstown Ice Arena

A stay at Novotel Queenstown Lakeside places you in the heart of Queenstown, steps from Williams Cottage and Lake Wakatipu. This 4-star hotel is 0.1 mi (0.2 km) from Church of St Peters and 0.2 mi (0.3 km) from Queenstown Mall.

Take advantage of recreation opportunities including a spa tub and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for dinner at the hotel's restaurant, Elements, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Queenstown? This hotel has facilities measuring 646 square feet (60 square meters), including a meeting room. Limited parking is available onsite.

Make yourself at home in one of the 273 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Williams Cottage - 0.1 km / 0.1 mi
Lake Wakatipu - 0.1 km / 0.1 mi
Queenstown Gardens - 0.1 km / 0.1 mi
Church of St Peters - 0.2 km / 0.1 mi
Queenstown Mall - 0.3 km / 0.2 mi
Toi o Tahuna - 0.3 km / 0.2 mi
Queenstown Ice Arena - 0.3 km / 0.2 mi
Skycity Queenstown Casino - 0.3 km / 0.2 mi
Creative Queenstown Arts & Crafts Market - 0.4 km / 0.2 mi
Steamer Wharf - 0.4 km / 0.2 mi
Fear Factory Queenstown - 0.4 km / 0.2 mi
Queenstown Arts Centre - 0.4 km / 0.3 mi
Steamer Wharf - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 0.5 km / 0.3 mi
TSS Earnslaw Steamship - 0.5 km / 0.3 mi

The preferred airport for Novotel Queenstown Lakeside is Queenstown Intl. Airport (ZQN) - 7.8 km / 4.8 mi

Amenities

Dry cleaning/laundry service
Distance from property (meters) - 50
Mountain biking nearby
Wheelchair accessible (may have limitations)
Parking (limited spaces)
Babysitting or childcare (surcharge)
Express check-in
Number of meeting rooms - 1
Conference space size (meters) - 60
Television in common areas
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of spa tubs - 1
Ski storage
Well-lit path to entrance
Garden
Picnic area
In-room accessibility
Stair-free path to entrance
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Ski passes available
Luggage storage
Distance from property (ft) - 164
Express check-out
Porter/bellhop
Multilingual staff
Business center
24-hour front desk
Electric car charging station
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Designated smoking areas (fines apply)
Hiking/biking trails nearby
Laundry facilities
Elevator
Offsite parking discounted rates available
Fitness facilities
Conference space
Valet parking (surcharge)
Conference space size (feet) - 646
Concierge services

Guest Reviews

Check in and important information

Check In

2:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

Deposit: NZD 100 per night

We have included all charges provided to us by the property.

Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
Fee for in-room wired Internet: NZD 10 per night (rates may vary)
Valet parking fee: NZD 25.00 per night (in/out privileges)
Nearby parking fee: NZD 20 per night (164 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).