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Nairobi Serena Hotel

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1800 096 632

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Inclusions Fine Print

Executive Room

$1980 RRP
$561 per night

Over your 3 Nights stay
You'll save $296.99

  • 2 Twin Beds
  • Spa access
  • Free minibar
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,683

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Executive Room

$2153 RRP
$610 per night

Over your 3 Nights stay
You'll save $322.98

  • 2 Twin Beds
  • Spa access
  • Free breakfast
  • Free minibar
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$1,830

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Room

$3143 RRP
$891 per night

Over your 3 Nights stay
You'll save $471.47

  • 1 King Bed
  • Breakfast buffet
  • Spa access
  • Late check-out (subject to availability)
  • Free minibar
  • Free round-trip airport transfer
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$2,672

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Room

$3143 RRP
$891 per night

Over your 3 Nights stay
You'll save $471.47

  • 1 King Bed
  • Spa access
  • Free breakfast
  • Free minibar
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$2,672

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Executive Suite

$4133 RRP
$1171 per night

Over your 3 Nights stay
You'll save $619.96

  • 1 King Bed
  • Breakfast buffet
  • Spa access
  • Late check-out (subject to availability)
  • Free minibar
  • Free round-trip airport transfer
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$3,513

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Executive Suite

$4133 RRP
$1171 per night

Over your 3 Nights stay
You'll save $619.96

  • 1 King Bed
  • Spa access
  • Free breakfast
  • Free minibar
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$3,513

3 Nights
For 2 people
Book Now
Inclusions:

Book early and save 10% (on select nights)

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 03/07/2026 23:00PM
- Cancellations made after 03/07/2026 23:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 04/07/2026 23:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

Near City Market

A stay at Nairobi Serena Hotel places you in the heart of Nairobi, a 1-minute drive from Uhuru Park and 8 minutes from Nairobi Hospital. This 5-star hotel is 2.5 mi (4 km) from University of Nairobi and 6 mi (9.6 km) from United Nations Office at Nairobi.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has facilities measuring 4844 square feet (450 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.4 km / 0.2 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Uhuru Park - 0.7 km / 0.4 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
Kenya Railway Golf Club - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi
University of Nairobi - 1.4 km / 0.9 mi
Times Tower - 1.5 km / 0.9 mi
Nairobi Hospital - 1.6 km / 1 mi
Kenya National Theatre - 1.6 km / 1 mi
National Archives - 1.6 km / 1 mi
Nairobi National Museum - 1.8 km / 1.1 mi
Jeevanjee Gardens - 1.8 km / 1.1 mi
City Market - 2 km / 1.3 mi
Arboretum - 2.3 km / 1.4 mi

The nearest airports are:
Jomo Kenyatta Intl. Airport (NBO) - 17 km / 10.5 mi
Nairobi (WIL-Wilson) - 5 km / 3.1 mi

The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).

Amenities
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 8
  • Conference space size (meters) - 450
  • Free WiFi
  • Number of bars/lounges - 2
  • Spa treatment room(s)
  • Designated smoking areas
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Garden
  • In-room accessibility
  • Free newspapers in lobby
  • Full-service spa
  • Tours/ticket assistance
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Golf caddy
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's pool
  • Sauna
  • Steam room
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Hair salon
  • Terrace
  • Conference space size (feet) - 4844
  • Concierge services
Guest Reviews
Check in and important information
Check In
12:00 PM
Check Out
10:00 AM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

  • Fee for buffet breakfast: KES 3547 per person (approximately)
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 10200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Image Gallery
Location
View Map

Kenyatta Avenue / Processional Way
Nairobi,
0

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