Melia Castilla

• Gift shops or newsstand
• Dry cleaning/laundry service
• Shopping on site
• Parking (limited spaces)
• Babysitting or childcare (surcharge)
• Eco-friendly cleaning products used
• Swimming pool
• Bicycle-friendly property
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Wheelchair-accessible lounge
• Wheelchair-accessible on-site restaurant
• Multilingual staff
• Conference center
• Breakfast available (surcharge)
• Secured bicycle storage
• Wheelchair-accessible meeting spaces/business center
• Number of coffee shops/cafes - 2
• Laundry facilities
• Elevator
• Banquet hall
• Wheelchair accessible (may have limitations)
• Food and water bowls
• Reception hall
• Meeting rooms
• Wheelchair-accessible registration desk
• Wheelchair-accessible fitness center
• Wheelchair-accessible pool
• Wheelchair-accessible public washroom
• Garden
• Wedding services
• 24-hour fitness facilities
• Area shuttle (surcharge)
• Luggage storage
• Express check-out
• Porter/bellhop
• Business center
• 24-hour front desk
• Number of restaurants - 3
• Spa services on site
• Outdoor seasonal pool
• Safe-deposit box at front desk
• Snack bar/deli
• Self parking (surcharge)
• Computer station
• Terrace
• Wheelchair accessible path of travel
• Pool sun loungers
• Concierge services

Check In

3:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards and cash
• This property uses eco-friendly cleaning products
• Safety features at this property include a smoke detector and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

• Fee for full breakfast: EUR 25 per person (approximately)
• Self parking fee: EUR 27 per day
• Pet fee: EUR 25 per pet, per day
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June 17 to September 01.
• Pool access available from noon to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of No between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meli� (Meli�).