• Gift shops or newsstand
• Dry cleaning/laundry service
• Banquet hall
• Babysitting or childcare (surcharge)
• Pool umbrellas
• Meeting rooms
• Conference space size (meters) - 510
• Television in common areas
• Free WiFi
• Number of bars/lounges - 1
• No elevator (single level property)
• Number of outdoor pools - 1
• Garden
• Picnic area
• Free newspapers in lobby
• Full-service spa
• Wedding services
• Free bicycles on site
• Airport transportation (surcharge)
• Wheelchair accessible – no
• Luggage storage
• Porter/bellhop
• 24-hour front desk
• Conference center
• Number of restaurants - 1
• Barbecue grill(s)
• Spa services on site
• Safe-deposit box at front desk
• Snack bar/deli
• Laundry facilities
• Children's pool
• Free self parking
• Fitness facilities
• Conference space
• Computer station
• Terrace
• Pool sun loungers
• Conference space size (feet) - 5490
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property:

• Deposit: MYR 200.00 per stay
• Christmas Eve (24 December) Gala Dinner per adult: MYR 180
• Christmas Eve (24 December) Gala Dinner per child: MYR 90 (from 6 to 12 years old)
• New Year's Eve (31 December) Gala Dinner per adult: MYR 220
• New Year's Eve (31 December) Gala Dinner per child: MYR 110 (from 6 to 12 years old)
• A tax is imposed by the city: MYR 3 per accommodation, per night
• A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Airport shuttle fee: MYR 100.00 per vehicle (one-way)
• Airport shuttle fee per child: MYR 100.00 (one-way), (from 4 to 11 years old)
• Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 10 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
• This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).