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JEN Singapore Orchardgateway by Shangri-La (SG Clean)

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1800 096 632

Room

Adults

- +

Children (Age 0-12)

- +

Children's Ages
EG 5,12

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Inclusions Fine Print

Superior Room, 1 King Bed

$1303 RRP
$369 per night

Over your 3 Nights stay
You'll save $195.46

  • 1 King Bed
  • Free WiFi
  • Free self parking

$1,108

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Room, 1 King Bed

$1516 RRP
$430 per night

Over your 3 Nights stay
You'll save $227.44

  • 1 King Bed
  • Breakfast buffet
  • Free WiFi
  • Free self parking

$1,289

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Twin Room, City View

$1564 RRP
$443 per night

Over your 3 Nights stay
You'll save $234.55

  • 2 Twin Beds
  • Free WiFi
  • Free self parking

$1,329

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Room, 1 King Bed, City View

$1564 RRP
$443 per night

Over your 3 Nights stay
You'll save $234.55

  • 1 King Bed
  • Free WiFi
  • Free self parking

$1,329

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Twin Room, City View

$1777 RRP
$503 per night

Over your 3 Nights stay
You'll save $266.54

  • 2 Twin Beds
  • Breakfast buffet
  • Free WiFi
  • Free self parking

$1,510

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Superior Room, 1 King Bed, City View

$1777 RRP
$503 per night

Over your 3 Nights stay
You'll save $266.54

  • 1 King Bed
  • Breakfast buffet
  • Free WiFi
  • Free self parking

$1,510

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Club Room, 1 King Bed

$2008 RRP
$569 per night

Over your 3 Nights stay
You'll save $301.17

  • 1 King Bed
  • Breakfast buffet
  • Free WiFi
  • Free self parking

$1,707

3 Nights
For 2 people
Book Now
Inclusions:

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 02/07/2026 18:00PM
- Cancellations made after 02/07/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

In Singapore (Orchard)

A stay at JEN Singapore Orchardgateway by Shangri-La (SG Clean) places you in the heart of Singapore, a 1-minute drive from Orchard Central and 7 minutes from National Museum of Singapore. This 4-star hotel is 2.4 mi (3.9 km) from Peranakan Museum.

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).

Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.

Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Road - 0.3 km / 0.2 mi
Orchard Central - 0.4 km / 0.3 mi
Takashimaya Shopping Centre - 0.6 km / 0.4 mi
The Paragon - 0.7 km / 0.4 mi
Plaza Singapura - 0.7 km / 0.5 mi
Lucky Plaza - 0.9 km / 0.5 mi
ION Orchard - 1 km / 0.6 mi
Mount Elizabeth Medical Center - 1.1 km / 0.7 mi
Fort Canning Park - 1.1 km / 0.7 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Royal Thai Embassy - 1.4 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi
Clarke Quay Mall - 1.7 km / 1.1 mi
Raffles City - 1.9 km / 1.2 mi

The nearest airports are:
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Seletar Airport (XSP) - 16.3 km / 10.1 mi
Senai International Airport (JHB) - 69.4 km / 43.1 mi

The preferred airport for JEN Singapore Orchardgateway by Shangri-La (SG Clean) is Singapore Changi Airport (SIN).

Amenities
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Pool umbrellas
  • Meeting rooms
  • Conference space size (meters) - 42
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Number of spa tubs - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Well-lit path to entrance
  • In-room accessibility
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Rooftop terrace
  • 24-hour health club
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Free pool cabanas
  • Computer station
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 452
  • Concierge services
Guest Reviews
Check in and important information
Check In
3:00 PM
Check Out
12:00 PM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.


Special Instructions
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

  • Fee for buffet breakfast: SGD 41.20 for adults and SGD 20.60 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Shangri-La Cares (Shangri-La).

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Location
View Map

277 Orchard Road
Singapore,
238858

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