• Dry cleaning/laundry service
• Newspapers in lobby (surcharge)
• Conference space size (meters) - 963
• Free wired internet
• Limo or town car service available
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Number of poolside bars - 1
• Braille or raised signage
• Number of outdoor pools - 1
• In-room accessibility
• Wheelchair accessible parking
• Tours/ticket assistance
• Accessible bathroom
• Wheelchair-accessible on-site restaurant
• Multilingual staff
• Wheelchairs available on site
• Breakfast available (surcharge)
• Wheelchair-accessible meeting spaces/business center
• Laundry facilities
• Elevator
• Fitness facilities
• Wheelchair accessible (may have limitations)
• Wheelchair accessible
• Ballroom
• Express check-in
• Meeting rooms
• Wheelchair-accessible registration desk
• Wheelchair-accessible public washroom
• Spa treatment room(s)
• Well-lit path to entrance
• Internet access in public areas - high speed
• Full-service spa
• Wedding services
• 24-hour fitness facilities
• Free area shuttle
• Luggage storage
• Express check-out
• Business center
• 24-hour front desk
• Number of restaurants - 5
• Spa services on site
• Safe-deposit box at front desk
• Designated smoking areas (fines apply)
• Snack bar/deli
• Children's pool
• Conference space
• Valet parking (surcharge)
• Wheelchair accessible path of travel
• Conference space size (feet) - 10362
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property:

• A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
• Valet parking fee: MYR 40 per day (in/out privileges)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)
• Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Clean Promise (IHG).