About

In Lanzhou (Chengguan)

Located in Lanzhou (Chengguan), Hyatt Regency Lanzhou is within a 10-minute drive of Baitashan Park and Lanzhou University. This hotel is 2.2 mi (3.5 km) from Lanshan Park and 4.7 mi (7.6 km) from Gansu Provincial Museum.

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services.

Satisfy your appetite with local and international cuisine at 柏味西餐厅, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Zhangye Pedestrian Street - 1.9 km / 1.2 mi
Dongfanghong Plaza - 1.9 km / 1.2 mi
Yellow River - 3 km / 1.9 mi
Baitashan Park - 3 km / 1.9 mi
Lanshan Park - 3.1 km / 1.9 mi
Lanzhou University - 3.2 km / 2 mi
Lanzhou Xiguan Mosque - 3.2 km / 2 mi
Lanzhou Islam Culture Art Gallery - 3.4 km / 2.1 mi
Wanda Plaza Chengguan Lanzhou - 3.5 km / 2.2 mi
Wuquanshan Park - 3.6 km / 2.2 mi
Gansu International Convention and Exhibition Center - 4.5 km / 2.8 mi
Gansu Provincial Museum - 7.6 km / 4.7 mi
Lanzhou University of Technology - 7.7 km / 4.8 mi
Qilihe Stadium - 7.8 km / 4.8 mi
Lanzhou Yintan Wetland Park - 14.7 km / 9.1 mi

Amenities

Dry cleaning/laundry service
Secured parking
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Reception hall
Lockers available
Wheelchair-accessible path to elevator
Free wired internet
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Free WiFi
Number of bars/lounges - 1
Wheelchair-accessible public washroom
Braille or raised signage
Well-lit path to entrance
Number of indoor pools - 1
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Tours/ticket assistance
Wheelchair-accessible lounge
Luggage storage
Wheelchair-accessible on-site restaurant
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Wheelchairs available on site
Breakfast available (surcharge)
Number of restaurants - 3
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Wheelchair accessible path of travel
Concierge services

Guest Reviews

Check in and important information

Check In

2:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. Guests are required to provide documentation of recent travel history (such as showing passport immigration stamps), quarantine certificate, and a complete a health declaration (PCR screening for COVID-19, issued within 7 days before arrival in the country) during check-in.

Fees

You'll be asked to pay the following charges at the property:

Service fee: 10 percent

We have included all charges provided to us by the property.

Breakfast fee: between CNY 158 and CNY 158 for adults, CNY 0 and CNY 158 for children (approximately)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
At check-in, guests must provide a negative PCR COVID-19 test result.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).