• Dry cleaning/laundry service
• Banquet hall
• Wheelchair accessible (may have limitations)
• Proposal/romance packages available
• Number of meeting rooms - 7
• Conference space size (meters) - 127
• Wheelchair-accessible registration desk
• Free WiFi
• Number of bars/lounges - 1
• In-room accessibility
• Free newspapers in lobby
• Roll-in shower
• Wedding services
• Tours/ticket assistance
• Accessible bathroom
• Airport transportation (surcharge)
• Luggage storage
• Porter/bellhop
• Business center
• 24-hour front desk
• Breakfast available (surcharge)
• Number of restaurants - 1
• Safe-deposit box at front desk
• Smoke-free property
• Snack bar/deli
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Free self parking
• Fitness facilities
• Conference space
• Computer station
• Terrace
• Conference space size (feet) - 1367

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: USD 11 for adults and USD 11 for children (approximately)
• Airport shuttle fee: USD 77000 per vehicle (roundtrip)
• Pet fee: USD 60000 per pet, per night
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).