Hotel Castelo

• Uncovered parking
• Wheelchair accessible – no
• Luggage storage
• Free breakfast
• Express check-out
• Front desk (limited hours)
• Free WiFi
• Designated smoking areas
• Daily
• Laundry facilities
• Free self parking
• Free buffet breakfast

Check In

2:00 PM

Check Out

11:30 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
The front desk is open daily from 7:30 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

• Pet fee: BRL 40 per pet, per day
• Early check-in is available for a fee (subject to availability)
• Late check-in fee: 50-percent of room rate for check-in between 3:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.