Name: Hotel Casa San Rafael
Address: Bolívar 5-05 y Mariano Cueva, Cuenca, 0
Telephone: 1800 096 632

About

In Cuenca (Cuenca Historic Center)

A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza.

Make use of convenient amenities such as complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Take advantage of the hotel's room service (during limited hours). A complimentary English breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and in-room massages.

Distances are displayed to the nearest 0.1 mile and kilometer.

Esqueletologia Museum - 0.2 km / 0.1 mi
San Blas Park - 0.3 km / 0.2 mi
Plaza Rotary Market - 0.3 km / 0.2 mi
Civic Plaza - 0.3 km / 0.2 mi
Museum of the Canari Identity - 0.3 km / 0.2 mi
Calderon Park - 0.4 km / 0.3 mi
Las Conceptas Museum - 0.5 km / 0.3 mi
New Cathedral of Cuenca - 0.5 km / 0.3 mi
Convent of the Assumption - 0.6 km / 0.4 mi
Museum of the Aboriginal Cultures - 0.6 km / 0.4 mi
Church of Santo Domingo - 0.7 km / 0.4 mi
Inter-American Center of Popular Arts - 0.7 km / 0.5 mi
Puente Roto - 0.8 km / 0.5 mi
San Francisco Plaza Market - 0.8 km / 0.5 mi
San Cenaculo Church - 0.8 km / 0.5 mi

The preferred airport for Hotel Casa San Rafael is Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi

Amenities

Airport transportation (surcharge)
Distance from property (meters) - 20
Wheelchair accessible – no
Luggage storage
Distance from property (ft) - 66
Free breakfast
Multilingual staff
24-hour front desk
Free WiFi
Daily
Safe-deposit box at front desk
Smoke-free property
In-room accessibility
Coffee/tea in common areas
Laundry facilities
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Offsite parking reservations required
Free English breakfast

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Airport shuttle fee: USD 20 per person (roundtrip)
Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
Nearby parking fee: USD 13 per day (66 ft away)
Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Alcohol is not permitted at this property.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.