• Dry cleaning/laundry service
• Distance from property (meters) - 2
• Wheelchair accessible (may have limitations)
• Free parking nearby
• Reception hall
• Street parking
• Wheelchair-accessible path to elevator
• Wheelchair-accessible registration desk
• Television in common areas
• Free WiFi
• Wheelchair-accessible public washroom
• Well-lit path to entrance
• In-room accessibility
• Wheelchair accessible parking
• Stair-free path to entrance
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Airport transportation - drop-off (surcharge)
• Free English breakfast
• Wheelchair-accessible lounge
• Luggage storage
• Distance from property (ft) - 7
• Wheelchair-accessible on-site restaurant
• Free breakfast
• Porter/bellhop
• Multilingual staff
• Handrails in stairways
• Handrails in hallways
• 24-hour front desk
• Number of restaurants - 1
• Daily
• Wheelchair-accessible meeting spaces/business center
• Safe-deposit box at front desk
• Smoke-free property
• Laundry facilities
• Elevator
• Offsite parking reservations required
• Motorcycle parking only
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Noise-free guestrooms cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 25000 per person
• Rollaway bed fee: COP 40000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.
• Contactless check-in and contactless check-out are available.
• This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).