• Wheelchair accessible (may have limitations)
• Proposal/romance packages available
• Meeting rooms
• Free wired internet
• Wheelchair-accessible registration desk
• Limo or town car service available
• Free WiFi
• Number of bars/lounges - 2
• Designated smoking areas
• Braille or raised signage
• In-room accessibility
• Wheelchair accessible parking
• Tours/ticket assistance
• Accessible bathroom
• Shopping center shuttle (surcharge)
• Airport transportation - drop-off (surcharge)
• Free continental breakfast
• Area shuttle (surcharge)
• Rooftop terrace
• Luggage storage
• Free breakfast
• Bus station shuttle (surcharge)
• 24-hour front desk
• Number of restaurants - 3
• Daily
• Safe-deposit box at front desk
• Theme park shuttle (surcharge)
• Designated smoking areas (fines apply)
• Number of coffee shops/cafes - 2
• Laundry facilities
• Elevator
• Self parking (surcharge)
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 45000 per vehicle (maximum occupancy 3)
• Self parking fee: COP 45000 per night
• Facilities fee: COP 80000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• This property advises that enhanced cleaning measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.