• Dry cleaning/laundry service
• Vending machine
• Airport transportation
• Number of meeting rooms - 1
• Free wired internet
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Free newspapers in lobby
• Tours/ticket assistance
• 24-hour fitness facilities
• Free buffet breakfast
• Airport transportation (surcharge)
• Wheelchair accessible – no
• Luggage storage
• Free breakfast
• Multilingual staff
• 24-hour front desk
• Number of restaurants - 1
• Daily
• Safe-deposit box at front desk
• Coffee/tea in common areas
• Designated smoking areas (fines apply)
• Snack bar/deli
• Hiking/biking trails nearby
• Laundry facilities
• Elevator
• Fitness facilities
• Concierge services

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• No onsite parking is available
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 45000.00 per vehicle (one way)
• Late check-out fee: COP 198000 (subject to availability)
• Facilities fee: COP 7406 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.