About

In Marrakech (Hivernage)

With a stay at Hivernage Hotel And Spa, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Bab El Djedid. This 5-star hotel is 2 mi (3.2 km) from Majorelle Gardens and 0.2 mi (0.2 km) from Casino de Marrakech.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the 3 coffee shops/cafes. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bab El Djedid - 0.2 km / 0.1 mi
Casino de Marrakech - 0.2 km / 0.1 mi
Cyber Park - 0.6 km / 0.4 mi
Koutoubia Minaret - 0.8 km / 0.5 mi
Avenue Mohamed VI - 0.9 km / 0.6 mi
Menara Mall - 1.1 km / 0.7 mi
Cyber Parc - 1.3 km / 0.8 mi
Jemaa el-Fnaa - 1.4 km / 0.8 mi
Royal Tennis Harti - 1.5 km / 0.9 mi
Place of Youth - 1.5 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Grand Poste Gueliz - 1.5 km / 0.9 mi
Kasbah Mosque - 1.5 km / 0.9 mi
Moulay Al Yazid Mosque - 1.5 km / 0.9 mi
Palais des Congres - 1.6 km / 1 mi

The preferred airport for Hivernage Hotel And Spa is Menara Airport (RAK) - 5 km / 3.1 mi

Amenities

Gift shops or newsstand
Dry cleaning/laundry service
Shopping on site
Number of meeting rooms - 1
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Number of poolside bars - 1
Number of outdoor pools - 1
Wheelchair accessible parking
Roll-in shower
Fireplace in lobby
Airport transportation - pickup (surcharge)
Free buffet breakfast
Rooftop terrace
Airport transportation (surcharge)
Free breakfast
Multilingual staff
Daily
Turkish bath/Hammam
Coffee/tea in common areas
Number of coffee shops/cafes - 3
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Express check-in
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible public washroom
Spa treatment room(s)
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Full-service spa
Wedding services
24-hour fitness facilities
Area shuttle (surcharge)
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Library
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Sauna
Steam room
Free self parking
Free valet parking
Hair salon
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

2:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MAD 28.60 per person, per night

We have included all charges provided to us by the property.

Airport shuttle fee: MAD 300 per vehicle (one-way)
Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).