About

In Guayaquil (Las Penas)

With a stay at Hello! Las Peñas Siglo XXI B&B in Guayaquil (Las Penas), you'll be within a 5-minute walk of Numa Pompilio Llona Street and Santa Ana Hill. This 4-star hotel is 0.8 mi (1.2 km) from Artisan Market and 0.8 mi (1.3 km) from Museum of Anthropology and Contemporary Art.

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 7 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

Distances are displayed to the nearest 0.1 mile and kilometer.

Numa Pompilio Llona Street - 0.2 km / 0.1 mi
Santa Ana Hill - 0.4 km / 0.2 mi
Museum of Anthropology and Contemporary Art - 0.5 km / 0.3 mi
La Perla - 0.9 km / 0.6 mi
Chocolate Museum - 0.9 km / 0.6 mi
Artisan Market - 1 km / 0.6 mi
Church of La Merced - 1.3 km / 0.8 mi
Malecon 2000 - 1.4 km / 0.8 mi
La Rotonda - 1.4 km / 0.9 mi
San Francisco Square - 1.5 km / 0.9 mi
Clock Tower - 1.7 km / 1 mi
El Carmen Hill - 1.7 km / 1 mi
Municipal Palace - 1.7 km / 1 mi
Moorish Clock Tower - 1.7 km / 1.1 mi
Nahim Isaias Museum - 1.8 km / 1.1 mi

The nearest major airport is Jose Joaquin de Olmedo Intl. Airport (GYE) - 6.3 km / 3.9 mi

Amenities

Gift shops or newsstand
Dry cleaning/laundry service
Proposal/romance packages available
Hosted evening meal (reserve)
Lockers available
Free reception
Number of meeting rooms - 8
Swimming pool
Shared microwave
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Fireplace in lobby
Free cooked-to-order breakfast
Airport transportation (surcharge)
Hosted evening meal
Free breakfast
Visual alarms in hallways
Multilingual staff
Daily
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Banquet hall
Wheelchair accessible (may have limitations)
Free grocery shopping service
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Free newspapers in lobby
Full-service spa
Wedding services
Art gallery on site
Off-street parking
Luggage storage
Express check-out
Front desk (limited hours)
Designated smoking areas (fines apply)
Snack bar/deli
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

11:30 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve sofa beds and onsite parking
Tax ID - 0993246239001
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - midnight. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Airport shuttle fee: USD 15 per person (roundtrip)
Airport shuttle fee per child: USD 0 (roundtrip), (up to 10 years old)
Early check-in fee: USD 10 (subject to availability)
Late check-in fee: USD 10 for check-in between midnight and 3:00 AM
Late check-out fee: USD 15 (subject to availability)
Hosted evening meal: USD 40
Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Pool access available from 9:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.