About

On the beach

When you stay at Helena Bay Lodge in Helena Bay, you'll be on the beach and 25.7 mi (41.4 km) from Whangarei Falls. This 5-star lodge is within the region of Mermaid Pool and Matapouri Bay.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this lodge include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite for lunch or dinner at Helena Bay Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a computer station, luggage storage, and laundry facilities. Free valet parking is available onsite.

Make yourself at home in one of the 5 air-conditioned rooms featuring fireplaces and heated floors. Rooms have private furnished patios. Kitchenettes are outfitted with refrigerators, microwaves, and espresso makers. 55-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected.

Distances are displayed to the nearest 0.1 mile and kilometer.

Oakura Bay - 8.8 km / 5.5 mi
Whangaruru Harbour - 9.3 km / 5.8 mi
Ngaiotonga Scenic Reserve - 23.8 km / 14.8 mi
Taupiri Bay - 26 km / 16.1 mi
Elliot Bay's Beach - 27.8 km / 17.3 mi
Bland Bay - 32.3 km / 20.1 mi
Manawaora Bay - 36 km / 22.4 mi
Bay of Islands - 37.7 km / 23.4 mi
Sandy Bay - 38.9 km / 24.1 mi
Whangarei Quarry Gardens - 41.3 km / 25.7 mi
Whangarei Falls - 41.4 km / 25.7 mi
Ruapekapeka Pa - 42 km / 26.1 mi
Claphams Clock Museum - 42.6 km / 26.5 mi
Tuatara Gallery - 42.9 km / 26.7 mi
Hundertwasser Art Centre - 43 km / 26.7 mi

The nearest airports are:
Whangarei (WRE) - 50.3 km / 31.3 mi
Kerikeri (KKE-Bay of Islands) - 82.8 km / 51.4 mi

Amenities

Gift shops or newsstand
Wheelchair accessible (may have limitations)
Free full breakfast
Pool umbrellas
Swimming pool
Television in common areas
Free WiFi
Designated smoking areas
Number of outdoor pools - 1
Garden
Picnic area
In-room accessibility
Wheelchair accessible parking
Full-service spa
Tours/ticket assistance
Fireplace in lobby
24-hour fitness facilities
Private picnics
Couples/private dining
Luggage storage
Free breakfast
Outdoor tennis courts - 1
Porter/bellhop
Front desk (limited hours)
Number of restaurants - 1
Daily
Barbecue grill(s)
Spa services on site
Designated smoking areas (fines apply)
Laundry facilities
Sauna
Steam room
Free self parking
Fitness facilities
Free valet parking
Tennis on site
Computer station
Terrace
Pool sun loungers
Concierge services

Guest Reviews

Check in and important information

Check In

2:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
The front desk is open daily from 6:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 6:00 AM to 10:30 PM.
Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
Guests under 12 years old are not permitted at this adults-only property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Guests are provided with hand sanitizer.