About

In Sydney (Castle Hill)

With a stay at Grand Mercure The Hills Lodge in Sydney (Castle Hill), you'll be steps from Norwest Business Park and a 2-minute drive from Sydney Ice Arena. This 4.5-star hotel is 0.9 mi (1.4 km) from Castle Hill Country Club and 1.2 mi (1.9 km) from Hillsong Church.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a fitness center and a seasonal outdoor pool. Additional amenities at this Tudor hotel include complimentary wireless Internet access, wedding services, and complimentary use of a nearby fitness facility.

Grab a bite to eat at Nobles Restaurant and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sydney? This hotel has facilities measuring 1937 square feet (180 square meters), including a conference center. Free self parking is available onsite.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Norwest Business Park - 0.1 km / 0.1 mi
Castle Hill Country Club - 1.4 km / 0.9 mi
Sydney Ice Arena - 1.5 km / 0.9 mi
Hillsong Church - 1.6 km / 1 mi
Bella Vista Farm - 2.7 km / 1.7 mi
Castle Hill Community Centre - 3.5 km / 2.2 mi
Castle Towers Shopping Centre - 3.7 km / 2.3 mi
Norwest Private Hospital - 4 km / 2.5 mi
Castle Hill Heritage Park - 5.1 km / 3.2 mi
Baulkham Hills Library - 5.2 km / 3.2 mi
Yattenden Park - 5.9 km / 3.7 mi
Berowra Valley National Park - 9.2 km / 5.7 mi
Rouse Hill House & Farm - 10.3 km / 6.4 mi
Westpoint Blacktown - 10.5 km / 6.6 mi
Rouse Hill Village Centre - 10.7 km / 6.7 mi

The preferred airport for Grand Mercure The Hills Lodge is Sydney Airport (SYD) - 67.8 km / 42.1 mi

Amenities

Dry cleaning/laundry service
Banquet hall
Wheelchair accessible
Free RV, bus, truck parking
Meeting rooms
Conference space size (meters) - 180
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Garden
In-room accessibility
Free use of nearby fitness center
Wheelchair accessible parking
Full-service spa
Wedding services
Accessible bathroom
Luggage storage
Express check-out
24-hour front desk
Conference center
Breakfast available (surcharge)
Number of restaurants - 1
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
Terrace
Wheelchair accessible path of travel
Pool sun loungers
Conference space size (feet) - 1937

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

11:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
Front desk staff will greet guests on arrival.

Breakfast fee: between AUD 15 and AUD 50 per person (approximately)
Late check-out is available for a fee (subject to availability, amount varies)
Crib (infant bed) fee: AUD 20 per day
Rollaway bed fee: AUD 30.0 per night
Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

The seasonal pool will be open from October to March.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.