Four Seasons Hotel Bogotá Casa Medina

• Dry cleaning/laundry service
• Parking (limited spaces)
• Babysitting or childcare (surcharge)
• Airport transportation
• Conference space size (meters) - 425
• Free wired internet
• Free WiFi
• Number of bars/lounges - 1
• In-room accessibility
• Tours/ticket assistance
• Fireplace in lobby
• Airport transportation (surcharge)
• Multilingual staff
• Breakfast available (surcharge)
• Turkish bath/Hammam
• Coffee/tea in common areas
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Fitness facilities
• Banquet hall
• Food and water bowls
• Reception hall
• Litter box
• Meeting rooms
• Spa treatment room(s)
• Garden
• Free newspapers in lobby
• Full-service spa
• Wedding services
• 24-hour fitness facilities
• Area shuttle (surcharge)
• Wheelchair accessible – no
• Luggage storage
• Porter/bellhop
• Business center
• 24-hour front desk
• Library
• Number of restaurants - 1
• Spa services on site
• Safe-deposit box at front desk
• Smoke-free property
• Steam room
• Free self parking
• Conference space
• Terrace
• Conference space size (feet) - 4575
• Concierge services

Check In

3:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Fees

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Breakfast fee: between COP 65000 and COP 90000 for adults, COP 65000 and COP 90000 for children (approximately)
• Airport shuttle fee: COP 75000 per person (one-way)
• Airport shuttle fee per child: COP 0.00 (roundtrip)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
• On-site PCR COVID-19 testing is available for a COP 280000 fee, and antigen/rapid COVID-19 testing is available for a COP 160000 fee; reservations are required for on-site testing.
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).