About

Near Choco Museum

A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Choco Museum and Central Park. This hotel is 0.2 mi (0.3 km) from Antigua Guatemala Cathedral and 0.2 mi (0.4 km) from Palace of the Captains-General.

Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Choco Museum - 0.1 km / 0.1 mi
Central Park - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.1 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi
Palace of the Captains-General - 0.3 km / 0.2 mi
Tanque La Unión - 0.3 km / 0.2 mi
El Fotografo Gallery - 0.4 km / 0.2 mi
Santa Catalina Arch - 0.4 km / 0.3 mi
Santa Clara Convent - 0.4 km / 0.3 mi
Jade Maya Factory and Museum - 0.4 km / 0.3 mi
Nim Po't Traditional Textiles Center - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
House of the Giants - 0.6 km / 0.4 mi
San Jose el Viejo Ruins - 0.7 km / 0.5 mi

The nearest major airport is La Aurora Intl. Airport (GUA) - 39.6 km / 24.6 mi

Amenities

Distance from property (meters) - 300
Wheelchair accessible (may have limitations)
Proposal/romance packages available
Free parking nearby
Number of meeting rooms - 1
Wheelchair-accessible registration desk
Free WiFi
Number of bars/lounges - 1
Garden
In-room accessibility
Stair-free path to entrance
Roll-in shower
Wedding services
Tours/ticket assistance
Accessible bathroom
Rooftop terrace
Airport transportation (surcharge)
Couples/private dining
Luggage storage
Distance from property (ft) - 984
Multilingual staff
Handrails in stairways
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Laundry facilities
Free self parking
Terrace
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Breakfast fee: between USD 7 and USD 10 for adults, USD 6 and USD 10 for children (approximately)
Airport shuttle fee: USD 40 per vehicle (one-way)
Airport shuttle fee per child: USD 10 (one-way)
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for lunch and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.