• Dry cleaning/laundry service
• Conference space size (meters) - 513
• Free WiFi
• Number of bars/lounges - 1
• Number of spa tubs - 1
• Number of outdoor pools - 1
• In-room accessibility
• Wheelchair accessible parking
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Free airport transportation
• Wheelchair-accessible on-site restaurant
• Multilingual staff
• Conference center
• Breakfast available (surcharge)
• Laundry facilities
• Elevator
• Fitness facilities
• Banquet hall
• Wheelchair accessible (may have limitations)
• Meeting rooms
• Wheelchair-accessible registration desk
• Television in common areas
• Wheelchair-accessible public washroom
• Spa treatment room(s)
• Garden
• Full-service spa
• Wedding services
• 24-hour fitness facilities
• Designer stores on site
• Luggage storage
• Porter/bellhop
• Business center
• 24-hour front desk
• Number of restaurants - 1
• Safe-deposit box at front desk
• Smoke-free property
• Children's pool
• Sauna
• Steam room
• Free self parking
• Conference space
• Computer station
• Terrace
• Conference space size (feet) - 5522
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

• Fee for cooked-to-order breakfast: USD 14.64 for adults and USD 14.64 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.
• Contactless check-out is available.
• Individually-wrapped food options are available through room service.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Guests providing vaccine records must have received complete COVID-19 vaccination at least 15 days prior to check-in.