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Cleveland Thermal Motel

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1800 096 632

Room

Adults

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Children (Age 0-12)

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Children's Ages
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Inclusions Fine Print

Budget Studio

$453 RRP
$128 per night

Over your 3 Nights stay
You'll save $67.99

  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$385

3 Nights
For 2 people
Book Now
Inclusions:

Save 19%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Accessible Deluxe Studio

$474 RRP
$134 per night

Over your 3 Nights stay
You'll save $71.04

  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$403

3 Nights
For 2 people
Book Now
Inclusions:

Save 19%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Deluxe Studio

$477 RRP
$135 per night

Over your 3 Nights stay
You'll save $71.51

  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$405

3 Nights
For 2 people
Book Now
Inclusions:

Save 19%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

1 Bedroom Apartment

$538 RRP
$152 per night

Over your 3 Nights stay
You'll save $80.66

  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$457

3 Nights
For 2 people
Book Now
Inclusions:

Save 19%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

1 Bedroom Family Apartment

$584 RRP
$165 per night

Over your 3 Nights stay
You'll save $87.61

  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$496

3 Nights
For 2 people
Book Now
Inclusions:

Save 22%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

2 Bedroom Apartment

$847 RRP
$240 per night

Over your 3 Nights stay
You'll save $127.05

  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$720

3 Nights
For 2 people
Book Now
Inclusions:

Save 24%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

Inclusions Fine Print

Family 2 Bedroom Apartment

$1002 RRP
$284 per night

Over your 3 Nights stay
You'll save $150.35

  • 2 Queen Beds and 4 Twin Beds
  • Free WiFi
  • Free self parking
Fine Print:

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Need help booking?
Call 1800 096 632

$852

3 Nights
For 2 people
Book Now
Inclusions:

Save 20%

Need help booking?
Call 1800 096 632

Important information:

Please note that the selected Bed Configuration is not guaranteed. The Hotel will try it's best to accommodate this request, the selected bed configuration will be confirmed at check in.

- Free cancellation until 30/06/2026 18:00PM
- Cancellations made after 30/06/2026 18:00PM are subject to a 1 night penalty plus taxes and fees.
- The end time for the cancellation window is 03/07/2026 18:00PM at which time the booking will become fully non-refundable.
- If you fail to check-in for this reservation, or if you cancel or change this reservation after check-in, you may incur penalty charges at the discretion of the property of up to 100% of the booking value.

Supplier Terms & Conditions

Need help booking?
Call 1800 096 632

About

In Rotorua (Koutu)

Located in Rotorua (Koutu), Cleveland Thermal Motel is within a 15-minute walk of Rotorua Hospital and St. Faith's Anglican Church. This motel is 0.6 mi (0.9 km) from Kuirau Park and 0.6 mi (0.9 km) from Tama-te-Kapua Meeting House.

Take advantage of recreational opportunities offered, including hot springs, an outdoor pool, and a spa tub. Additional amenities at this motel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 31 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Rotorua Hospital - 0.8 km / 0.5 mi
St. Faith's Anglican Church - 0.9 km / 0.6 mi
Kuirau Park - 0.9 km / 0.6 mi
Tama-te-Kapua Meeting House - 1 km / 0.6 mi
Matariki Hangi & Maori Cultural Performance - 1.2 km / 0.8 mi
Eat Street - 1.4 km / 0.9 mi
Rotorua Night Market - 1.8 km / 1.1 mi
Rotorua i-SITE Visitor Centre - 1.9 km / 1.2 mi
Sir Howard Morrison Performing Arts Centre - 1.9 km / 1.2 mi
Tamaki Maori Village - 2.2 km / 1.3 mi
Government Gardens - 2.2 km / 1.4 mi
Rotorua Arts Village - 2.2 km / 1.4 mi
Blue Baths - 2.2 km / 1.4 mi
Rotorua Central Mall - 2.2 km / 1.4 mi
Government Gardens Golf - 2.3 km / 1.4 mi

The preferred airport for Cleveland Thermal Motel is Rotorua (ROT-Rotorua Regional) - 10.9 km / 6.7 mi

Amenities
  • Dry cleaning/laundry service
  • Luggage storage
  • Front desk (limited hours)
  • Swimming pool
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of spa tubs - 1
  • Barbecue grill(s)
  • Number of outdoor pools - 1
  • Garden
  • Picnic area
  • Smoke-free property
  • Laundry facilities
  • Tours/ticket assistance
  • Free self parking
  • Terrace
Guest Reviews
Check in and important information
Check In
2:00 PM
Check Out
10:00 AM
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.


Special Instructions
The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Fee for continental breakfast: NZD 15 for adults and NZD 15 for children (approximately)
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies
Know Before You Go
  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.

Image Gallery
Location
View Map

113-119 Lake Road
Rotorua,
3010

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