About

In Bolzano (Old Town Bolzano)

A stay at Castel Hörtenberg places you in the heart of Bolzano, steps from Ortler Ski Arena and 4 minutes by foot from Museum of Nature South Tyrol. This 5-star hotel is 2.1 mi (3.4 km) from Dolomites and 13.7 mi (22.1 km) from Lake Caldaro.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and slippers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Ortler Ski Arena - 0.1 km / 0.1 mi
Museum of Nature South Tyrol - 0.4 km / 0.2 mi
Via dei Portici - 0.5 km / 0.3 mi
Piazza del Municipio - 0.5 km / 0.3 mi
Renon Cable Car - 0.6 km / 0.4 mi
Franciscan Church - 0.7 km / 0.4 mi
Via Argentieri - 0.7 km / 0.4 mi
Mercantile Museum - 0.7 km / 0.4 mi
Piazza Walther - 0.7 km / 0.5 mi
Piazza delle Erbe - 0.8 km / 0.5 mi
Monument of Walther von der Vogelweide - 0.9 km / 0.5 mi
Cathedral of Bolzano - 0.9 km / 0.6 mi
City Gallery - 1 km / 0.6 mi
Maretsch Castle - 1 km / 0.6 mi
Dominican Church - 1 km / 0.7 mi

Amenities

Dry cleaning/laundry service
Secured parking
Uncovered parking
Wheelchair accessible (may have limitations)
Food and water bowls
Express check-in
Outdoor furniture
Pool umbrellas
Swimming pool
Free WiFi
Number of bars/lounges - 1
Spa treatment room(s)
Number of outdoor pools - 1
Garden
In-room accessibility
Free newspapers in lobby
Full-service spa
Tours/ticket assistance
24-hour fitness facilities
Free continental breakfast
Off-street parking
Walkway to water
Luggage storage
Free breakfast
Express check-out
24-hour front desk
Electric car charging station
Number of restaurants - 1
Daily
Spa services on site
Turkish bath/Hammam
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Sauna
Steam room
Elevator
Fitness facilities
Self parking (surcharge)
Free pool cabanas
Terrace
Pool sun loungers
Concierge services

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

10:00 AM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
Tax ID - 03021560218
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Instructions
Front desk staff will greet guests on arrival.

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Uncovered self parking fee: EUR 10 per night (in/out privileges)
Pet fee: EUR 35 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Pool access available from 7:30 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place and guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).