• Dry cleaning/laundry service
• Wheelchair accessible (may have limitations)
• Food and water bowls
• Express check-in
• Free reception
• Number of meeting rooms - 5
• Wheelchair-accessible registration desk
• Wheelchair-accessible fitness center
• Free WiFi
• Wheelchair-accessible pool
• Number of bars/lounges - 1
• Braille or raised signage
• Number of outdoor pools - 1
• Well-lit path to entrance
• Garden
• In-room accessibility
• Wheelchair accessible parking
• Tours/ticket assistance
• Free bicycles on site
• Rooftop terrace
• Free English breakfast
• Airport transportation (surcharge)
• Luggage storage
• Free breakfast
• Business center
• 24-hour front desk
• Number of restaurants - 1
• Daily
• Barbecue grill(s)
• Safe-deposit box at front desk
• Smoke-free property
• Laundry facilities
• Elevator
• Free self parking
• Fitness facilities
• Terrace
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 100000 per vehicle (roundtrip)
• Airport shuttle fee per child: COP 0 (roundtrip), (up to 6 years old)
• Pet fee: COP 150000 per pet, per stay
• Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).