• Dry cleaning/laundry service
• Distance from property (meters) - 20
• Parking (limited spaces)
• Lot hours - end time - midnight
• Number of meeting rooms - 1
• Conference space size (meters) - 150
• Free wired internet
• Free WiFi
• Number of bars/lounges - 1
• Number of spa tubs - 1
• In-room accessibility
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Shopping center shuttle (surcharge)
• Free continental breakfast
• Rooftop terrace
• Airport transportation (surcharge)
• Distance from property (ft) - 66
• Free breakfast
• Conference center
• Daily
• Turkish bath/Hammam
• Laundry facilities
• Elevator
• Fitness facilities
• Wheelchair accessible (may have limitations)
• Lot hours - start time - 7:00 AM
• Wheelchair-accessible registration desk
• Garden
• Picnic area
• Free newspapers in lobby
• Wedding services
• 24-hour health club
• Luggage storage
• 24-hour front desk
• Number of restaurants - 1
• Spa services on site
• Safe-deposit box at front desk
• Smoke-free property
• Snack bar/deli
• Sauna
• Conference space
• Self parking (surcharge)
• Computer station
• Terrace
• Conference space size (feet) - 1614
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: USD 30 per vehicle (roundtrip)
• Self parking fee: USD 20.5 per night
• Nearby parking fee: USD 20.5 per day (66 ft away; open 7:00 AM to midnight)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)
• Facilities fee: USD 20000 per person, per day and includes use of: sauna; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.