• Gift shops or newsstand
• Dry cleaning/laundry service
• Mountain biking nearby
• Wheelchair accessible (may have limitations)
• Ballroom
• Wheelchair-accessible concierge desk
• Beach umbrellas
• Reception hall
• Free reception
• Meeting rooms
• Wheelchair-accessible registration desk
• Free WiFi
• Wheelchair-accessible pool
• Number of bars/lounges - 2
• Arcade/game room
• Spa treatment room(s)
• Number of poolside bars - 1
• Number of outdoor pools - 1
• Garden
• In-room accessibility
• Tours/ticket assistance
• Accessible bathroom
• Beach towels
• On private beach
• Luggage storage
• Wheelchair-accessible on-site restaurant
• Outdoor tennis courts - 1
• 24-hour front desk
• Breakfast available (surcharge)
• Number of restaurants - 2
• Spa services on site
• Safe-deposit box at front desk
• Smoke-free property
• Number of coffee shops/cafes - 1
• Laundry facilities
• Children's pool
• Sauna
• Conference space
• Beach cabanas (surcharge)
• Tennis on site
• Beach sun loungers
• Terrace
• Golf course on site
• Concierge services

Check In

3:00 PM

Check Out

12:00 PM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards, debit cards, and cash
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. The property can be reached only by ferry from Mersing Jetty or Tanjung Gemok Jetty. Please contact hotel for the latest Ferry Schedule and seats availability.

Fees

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night
• A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

• Rollaway bed fee: MYR 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 1 days prior to check-in.
• This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).