• Long-term parking (surcharge)
• Infant/toddler toys
• Covered parking
• Babysitting or childcare (surcharge)
• Express check-in
• Wheelchair-accessible path to elevator
• Free WiFi
• Spa treatment room(s)
• Number of spa tubs - 1
• Ski storage
• Well-lit path to entrance
• Garden
• Stair-free path to entrance
• Full-service spa
• Tours/ticket assistance
• Ski passes available
• Shopping mall on site
• Art gallery on site
• Airport transportation (surcharge)
• Golf lessons with a pro
• Designer stores on site
• Children's toys
• Wheelchair accessible – no
• Luggage storage
• Free ski shuttle
• Children's games
• Express check-out
• Business center
• Handrails in stairways
• Front desk (limited hours)
• Ski-in/ski-out access
• Library
• Spa services on site
• Smoke-free property
• Laundry facilities
• Sauna
• Elevator
• Terrace
• Golf course on site
• Concierge services

Check In

4:00 PM

Check Out

10:00 AM

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Air conditioning is not provided
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Fees

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
• Cleaning fee: CHF 240.00 per accommodation, per stay

We have included all charges provided to us by the property.

• Airport shuttle fee: CHF 850 per vehicle (one way)
• Covered extended parking fee: CHF 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Contactless check-in and contactless check-out are available.
• This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).