• Gift shops or newsstand
• Dry cleaning/laundry service
• Distance from property (meters) - 1
• Free parking nearby
• Free WiFi
• Number of bars/lounges - 1
• Designated smoking areas
• Braille or raised signage
• In-room accessibility
• Wheelchair accessible parking
• Tours/ticket assistance
• Accessible bathroom
• Free airport transportation
• Distance from property (ft) - 3
• Wheelchair-accessible on-site restaurant
• Visual alarms in hallways
• Multilingual staff
• Wheelchair-accessible meeting spaces/business center
• Laundry facilities
• Elevator
• Fitness facilities
• Wheelchair accessible (may have limitations)
• Ballroom
• Wheelchair-accessible concierge desk
• Food and water bowls
• Wheelchair-accessible van parking
• Assistive listening devices in meeting rooms
• Meeting rooms
• Wheelchair-accessible registration desk
• Television in common areas
• Wheelchair-accessible fitness center
• Garden
• Free newspapers in lobby
• 24-hour fitness facilities
• Luggage storage
• Grocery/convenience store
• Billiards or pool table
• Business center
• 24-hour front desk
• Number of restaurants - 1
• Safe-deposit box at front desk
• Snack bar/deli
• Free self parking
• Computer station
• Terrace
• ATM/banking
• Wheelchair accessible path of travel
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Pet fee: COP 165000 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).