About

Near Prado Museum

A stay at AC Hotel Carlton Madrid by Marriott places you in the heart of Madrid, within a 15-minute walk of El Retiro Park and Prado Museum. This 4-star hotel is 1.2 mi (2 km) from Puerta del Sol and 1.4 mi (2.3 km) from Plaza Mayor.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a ballroom.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 2519 square feet (234 square meters), including conference space.

Make yourself at home in one of the 122 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lavapies - 0.3 km / 0.2 mi
Plaza del Emperador Carlos V - 0.4 km / 0.2 mi
Museo Nacional Centro de Arte Reina Sofia - 0.5 km / 0.3 mi
Paseo del Prado - 0.5 km / 0.3 mi
Atocha Station Memorial - 0.6 km / 0.3 mi
El Retiro Park - 0.9 km / 0.5 mi
Prado Museum - 1.2 km / 0.7 mi
Fountain of Neptune - 1.3 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.5 km / 0.9 mi
Congress of Deputies - 1.5 km / 0.9 mi
Plaza de Santa Ana - 1.6 km / 1 mi
El Rastro - 1.7 km / 1.1 mi
Crystal Palace - 1.7 km / 1.1 mi
Madrid Rio - 1.8 km / 1.1 mi
Puerta del Sol - 1.8 km / 1.1 mi

The preferred airport for AC Hotel Carlton Madrid by Marriott is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.5 km / 10.9 mi

Amenities

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair accessible
Ballroom
Assistive listening devices in meeting rooms
Meeting rooms
Conference space size (meters) - 234
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Number of bars/lounges - 1
Wheelchair-accessible public washroom
In-room accessibility
Roll-in shower
Tours/ticket assistance
Accessible bathroom
Luggage storage
Wheelchair-accessible on-site restaurant
Express check-out
Multilingual staff
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Snack bar/deli
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Fitness facilities
Conference space
Conference space size (feet) - 2519
Concierge services
24-hour business center

Guest Reviews

Check in and important information

Check In

3:00 PM

Check Out

12:00 PM

Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Fee for continental breakfast: EUR 20 per person (approximately)
Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).