• Dry cleaning/laundry service
• Free long-term parking
• Babysitting or childcare (surcharge)
• Free reception
• Free wired internet
• Limo or town car service available
• Free WiFi
• Number of bars/lounges - 3
• In-room accessibility
• Roll-in shower
• Tours/ticket assistance
• Accessible bathroom
• Fireplace in lobby
• Shopping center shuttle (surcharge)
• Rooftop terrace
• Airport transportation (surcharge)
• Multilingual staff
• Barbecue grill(s)
• Theme park shuttle (surcharge)
• Coffee/tea in common areas
• Number of coffee shops/cafes - 1
• Laundry facilities
• Elevator
• Children's club (free)
• Fitness facilities
• Wheelchair accessible (may have limitations)
• Food and water bowls
• Express check-in
• Meeting rooms
• Wheelchair-accessible registration desk
• Television in common areas
• Arcade/game room
• Garden
• Picnic area
• Internet access in public areas - high speed
• Free newspapers in lobby
• 24-hour fitness facilities
• Supervised childcare/activities (surcharge)
• Area shuttle (surcharge)
• 24-hour health club
• Luggage storage
• Express check-out
• Porter/bellhop
• Business center
• 24-hour front desk
• Library
• Number of restaurants - 1
• Safe-deposit box at front desk
• Smoke-free property
• Snack bar/deli
• Free self parking
• Free valet parking
• Hair salon
• Computer station
• Terrace
• Concierge services
• 24-hour business center

Check In

Check Out

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a security system
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 100000 per vehicle (roundtrip)
• Pet fee: COP 60000 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: COP 100000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned, and disinfectant is used to clean the property.
• Social distancing measures are in place.
• Contactless check-out is available.