Terms & Conditions

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Terms & Conditions

  1. Your Vacation Club Vouchers that you receive in your membership package do not expire and can be used at a time that suits you. This is subject to the terms & conditions displayed for each resort listing. The rates displayed in our Resort Guide and on our web site are valid until 31/03/19 unless otherwise specified. After this date, the rates may change and the current rates of the day can then be found on our web site at www.affordableholidays.com.au.

    Your Cashvantage Membership is valid for twelve Months from the date that you join and this membership will guarantee you access to our very lowest negotiated rates of the day (subject to terms & conditions listed on the web site).

    1. Resort Certificates expire on the date specified on the Certificate.

  2. Each time you want to take advantage of an offer available on the Affordable Holidays Vacation Club web site, you will be required to redeem a Vacation Club Voucher/s. The number of vouchers to be redeemed will be clearly displayed with the rates for the individual resort. If you do not have your voucher/s when you check-in, the resort staff may not honour the Vacation Club Member rate and you may be charged the full resort rate applicable at the time of your stay.
  3. We use the term "Resort" to refer to all styles of accommodation that is advertised in your Vacation Club Member's Guide and on our web site. While we do offer alternative styles of accommodation including, B&B's, Guest Houses, Hotels, Motels, Villas & Lodges, the term resort is used as a reference only.
  4. Availability & Allocation. Availability & Allocation. All bookings with a resort are subject availability and room allocation. As our member rates are so heavily discounted, some rooms may not be available at these promotional prices.
  5. Refunds & Cancellation Policy. A standard 'cooling off' period is available. All requests for a Cancellation/Refund should be forwarded in writing and are subject to Fair Trading guidelines. After a Cancellation/Refund is determined, refunds will only be made after the product is returned. We reserve the right to recover additional costs should the product be returned incomplete, damaged or destroyed in any way.

    To request a Cancellation/Refund please contact Affordable Holidays Customer Care at either of the following:

    Phone: Aust 1800 773 656

    Post: Level 13, 50 Cavil Avenue, Surfers Paradise 4217, Queensland, Australia

    Email: customercare@affordableholidays.com.au

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