Please use the following terms and conditions for reservations with Affordable Holidays and The Holiday Group
Pty. The following terms and conditions may change therefore, please contact The Holiday Group on 1800 773
Terms and Conditions may also vary depending on the travel provider you are booked with.
When you make a booking with Affordable Holidays and The Holiday Group Pty, you agree to the following terms
Please be aware that phone conversations between yourself and The Holiday Group, or Affordable Holidays, may
be recorded. These recordings will only be used to find a resolution to any travel discrepancies and
Please note, that any special requests at the time of making the booking are subject to availability, can not be
guaranteed, and are responsible solely by the travel provider you are being booked with.
If you would like to make any cancellations or amendments to your reservation, please contact one of our
reservations consultants on 1800 773 656. All bookings made with The Holiday Group, or Affordable Holidays,
will require a deposit which is non-refundable.
Apart from Exclusive Offers which require full payment at the time of booking and are non-refundable with no
cancellations or amendments allowed. If a deposit has been made on a booking and the final payment is not
received by the due date, The Holiday Group may cancel the reservation.
Unless told otherwise, all bookings other than Exclusive Offers, cancelled within 28 days of the arrival date will
have a cancellation fee of 100% of the booking cost. Please note, cancellations, amendments, and/or refunds are
subject to the accommodation or travel providers terms and conditions.
The Holiday Group Pty, or Affordable Holidays, will not be held responsible if the accommodation or travel
supplier has made any changes, and cancellations to your existing reservation that has resulted in either 100%
loss of monies paid, or if these changes incur extra fees.
If you are making a reservation with The Holiday Group, or Affordable Holidays, you agree that you are or over the
age of 18 years old. Children under the age of 18 years old must be accompanied by an adult 18 years or older. If
the traveller is under 18 years old, The Holiday Group, or Affordable Holidays may cancel your booking.
Please be aware, for security purposes photo identification will be required to check in to your booking and a
security bond from a credit card may also be required. If a credit card is not available, please contact your
accommodation or travel supplier directly.